Community Guidelines & Support Information

My goal is to make this a safe and fun experience, so before you get started, please read the following guidelines

Need Help? If you are experiencing an account issue or technical problem, do not post this in the community. 

• TECHNICAL ASSISTANCE: Check our FAQ page or reference The Help Center.

• SUPPORT: Email thejosieapp@uscreen.support and my team will be in touch to help you in a timely manner.

Community Guidelines:

1. Please use your personal name: When setting up your community profile, make sure your name is your first and last name (or last initial, if that's more comfortable for you). This helps us get to know you better while eliminating confusion during interactions.

2. Be kind and courteous: We're all in this together to make this a warm and safe space, free from the negativity of how social media can sometimes be. Let's treat everyone with respect. Healthy debates are natural, but kindness is required. 

3. No hate speech or bullying: Bullying of any kind isn't allowed, and degrading comments about things like race, religion, culture, sexual orientation, or gender will not be tolerated.

4. No promotions or spam: Self-promotion, spam, and irrelevant links aren't allowed. This includes sending unsolicited or self-promotional private messages. Sharing spammy self-promotional content and links many result in being immediately removed from the community. 

5. Respect everyone's privacy: Being part of the community requires mutual trust. Authentic, expressive discussions make groups great but may also be sensitive and private. What's shared in the community should stay in the community. This includes no screenshots of conversations. 

6. Do Not Post Random Links: Don't post or share external links without context. Don't mask promotional posts as free tips and advice. These will be deleted. 

Hi! I'm excited and honored that you've joined us here as a member. The Community is your dedicated space to make new friends, ask questions, celebrate your wins and chat with me. 

Let's get started! Help us all get to you know you better - add a photo to your profile, then create a post in the new members section to share more about yourself! Bonus points if you include a fun fact. 😉

Next, logistics...

• Be sure to download the iOS or Android app for on-the-go access to video content and the community. 

• I want to ensure that this space supports your personal growth. Please be sure to read our Community Guidelines pinned in the Announcements channel.

• For support and technical assistance, please email thejosieapp@uscreen.support. My incredible support team will get you taken care of! 

• Make sure you're receiving updates from me! Check your spam inbox if you're not seeing regular updates, and make sure to make TheJosieApp sender as safe. 

That's it for now! It's time for you to start exploring and connecting. Let me know if I can support you along the way!

xoxo,

Josie